"My wife and I recently bought a home in Troy, NY, with Heather Hamlin Martin’s excellent assistance. Our situation wasn’t simple: Out of state buyers, hoping to buy sight-unseen, looking for an inexpensive (i.e. a small commission) but comfortable home, using an out of town lender, and the list went on from there. Other agents (all agents are very busy right now) would have turned us down, I am sure, but Heather took us on with great energy, enthusiasm, and amazing expertise. The market is hot, so we had to move quickly to get an offer in on a very inexpensive house for us, two retired school teachers. She conducted an excellent video tour of the place, an old, but solid 4 bedroom home. She was always completely honest, stopping during the tour to make sure we saw any little thing that could be a negative. She even went into the dark and creepy dirt basement. She also navigated the negotiation process with nuance and to great effect. Our accepted offer was lower than asking price and has proven to be a very good deal. Heather also introduced us to a good attorney, an excellent home inspector, a great contractor, and other professionals in her orbit who have helped us a lot. Importantly, she called us proactively just to tell us she was on the job even if nothing much had happened since our last chat. When we got worried about things, she spoke carefully and clearly about when it was a real worry and when it was just buyers’ jitters. I can’t tell you how rare and helpful it is to find anyone in real estate who understands how to stay in touch, basic as that sounds. We closed escrow, bought the house and have moved in. All has gone so very well, due in no small part to Heather’s help. Her friendly advice about basic services around Troy, her cheerful but professional perspective, and her knowledge of the Capital District market led to our buying this house for a great price. I highly recommend Heather Hamlin Martin for your real estate needs. You will not regret calling her."
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